Technical skills and operational excellence are table stakes. What truly differentiates high-impact managers is their ability to grow people, not just oversee them. When managers act as coaches, they unlock performance, build trust, and nurture future-ready teams who think critically, adapt quickly, and stay engaged even through change. The Best Managers Today Are Also Great… Continue reading From Manager to Coach: The Shift That Drives Real Results
In 2020, Airbnb lost 80% of its business almost overnight. The pandemic halted global travel, and within weeks, the company faced an existential crisis. For a moment, it looked like one of Silicon Valley’s brightest stars might burn out entirely. But under CEO Brian Chesky’s leadership, Airbnb didn’t just survive; it reimagined itself. Chesky made… Continue reading From Crisis to Catalyst: What Airbnb Taught Us About Resilience
One of my research finding during the pandemic interviewing hundreds of global employees was that they felt their relationship with their leaders were just transactional. They did not feel cared for. One of them said “My manager is cold. Our relationship is just transactional”. With a transactional relationship, people don’t go the extra mile. And… Continue reading How to start deepening the relationship with your team?
Sheila, VP – HR of a large IT company reached out to me feeling nervous and anxious. She was stressed because in one of the meetings, the CEO had told her that she was not strategic and her team needs to be innovative for the company to be more resilient. Moreover the learning management system… Continue reading Want to do your best work?
My friend had plans to travel with me to India. She reached out to me confused with the recent rise in covid cases back home. Many were advising her not to go. I could sense the fog she was in, not a best place to make decisions. In her mind’s eye, she was imagining the… Continue reading How to come out of decision paralysis?
Happy women’s day! A time to reflect on women who have made a difference in our lives. I have many women role models including my mother Prafulla, Mother Teresa, India’s finance minister Nirmala Seetharaman, my indirect mentor Dorie Clark and more recently Jacinda Ardern, New Zealand’s prime minister. I am an advocate of a compassionate,… Continue reading What can you learn from your role model?
Over the years I have experimented with different activities in my morning rituals and tried different routines for weekdays and weekends. What I find most useful about morning rituals is that it leaves me energized for a productive day but more importantly it gives me a sense of purpose. Filter coffee is my favorite beverage… Continue reading Morning Rituals and Self-Love
COVID 2019 pandemic has presented myriad challenges to businesses globally. It has impacted people like never before. This report states that nearly 7 in 10 workers claim the coronavirus pandemic is the most stressful time of their professional career; even more than major events like 9/11 and the 2008 Great Recession, according to mental health provider Ginger.… Continue reading A model to support your employees in the new normal
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